Real Roof Conservatories are specialist installers of Conservatory Roofs. With 30 years experience in the Conservatory industry and a close working relationship with our Roof manufacturers we are constantly working together to ensure that we are delivering the best products to our customers.
Our Directors, Tim Davies and Mike Boden and our Installers are well known in our trade and local community and have an unrivalled reputation for their workmanship. Two of our Installers were finalists in the FIT Show Master Fitter Challenge 2013, ranked in the top three Installers of the UK! We also currently hold an Award for Excellence from the Wigan Good Traders Scheme (Wigan Trading Standards) for receiving consistently high feedback from our customers in 2013. 2013 was a good year for business with the Real Roof Conservatory making a big impact on Conservatory owners to the degree that we doubled our work force last year! No job is too big or too small for us, we don't charge for quotes nor do we use high pressure selling techniques, we don't employ salesmen, if you book an appointment you will meet up with Tim or Mike, our Directors, who will spend a little time with you to establish your requirements and then provide you with a no nonsense non obligatory quote.
Real Roof Conservatories are members of the DGCOS (Double Glazing and Conservatory Ombudsman Scheme) which is explained in detail on our Accreditations section and members of the Wigan Good Traders Scheme (Wigan Trading Standards) and we are a FENSA registered company so you can be assured that your installation will be to the highest possible standards.
You can count on Real Roof Conservatories to design and install your perfect Conservatory roof, with various design options available you can be assured that you will become one of our many satisfied customers! See our page on Twitter for weekly updates, pictures and even customer testimonials.
Workmen very polite and prompt. Site left clean and tidy. Workmen showed respect for other peoples property.
Real Roof Conservatories employ five specialist and rigorously trained teams of Roof Installers. Regularly inspected and receiving on-going training they specialise in their particular field. They are qualified, time served Joiners with extensive experience in Conservatory installations. Finalists of the FIT Show Master Fitter Challenge 2013 and the reason we received an Award for Excellence from Wigan Trading Standards in 2013 for consistently high feedback from our customers. We also have three apprentices who are receiving on-going training for every aspect of installation.
We have dedicated tradesmen for every aspect of your installation a Bricklayer, Electrician, Plumber and Plasterer, a dedicated and reliable Team that have been working with us for over twenty years. So there's no gaps in your install, our tradesmen are scheduled in advance for every stage so the whole experience runs smoothly and as we have been working with our Team for many years we can guarantee you'll receive a service you'll be happy to talk about!
In the first instance your complaint should be directed to the installer on site, if the installer cannot resolve the issue personally then the customer should telephone the office and detail their complaint to the office staff who will refer the complaint to an available Director.
The Director will then review your complaint and take the appropriate action.
The Directors will communicate this action to the customer.
If you are dissatisfied with the Directors resolution or action you can contact one of the following bodies to discuss your complaint: